City Services

Utilities

The City of Heath Utilities Department provides water and sewer service, including water treatment and distribution and wastewater treatment.

Last reviewed November 8, 2026

Water and sewer service

City of Heath Utilities Department

Water billing office: (740) 522-1420, ext. 201
Billing email: utilitybilling@heathohio.gov
Mailing address: Heath Water Dept., 1287 Hebron Road, Heath, OH 43056
Utilities Director: (740) 522-1420, ext. 350

Source: City of Heath — Water & Sewer General Information (PDF)

Billing basics

Meter reading: Meters are read on the 20th.
Due date: Payment is due on the 15th.
Late fee: 10%
Reconnection: $50 after a shut-off for non-payment.

Source: City of Heath — Water & Sewer General Information (PDF)

Start or transfer service

Submit a Direct Billing Agreement

Download and complete the Direct Billing Agreement.
Renters: the property owner or property manager must complete the owner section.
Return the signed form by mail, in the Utilities drop box outside the Municipal Building parking lot, or by email to utilitybilling@heathohio.gov.

Direct Billing Agreement (PDF) (opens in a new tab)

Source: City of Heath — Utilities

Moving out

What to do: Contact the Water Billing Office when you move so your account information is updated.
Phone: (740) 522-1420, ext. 201

Source: City of Heath — Water & Sewer General Information (PDF)

Pay your bill

Online

InvoiceCloud: Pay online; autopay and paperless billing are available.

Pay online (opens in a new tab)

Source: City of Heath — Utilities

By phone

Phone: (740) 522-1420, then press 1

Source: City of Heath — Utilities

Drop box

Where: Secured drop box outside the Heath Municipal Building, 1287 Hebron Road

Source: City of Heath — Utilities

Rates and water quality

Rates

Residential water: $7.08 per unit (1 unit = 748 gallons)
Residential sewer: $8.18 per unit
Administrative charge: $3.33 per month on water/sewer bills in 2026, increasing to $3.49 on January 1, 2027 (Codified Ordinance 921.03).

2026 water and sewer rates (PDF) (opens in a new tab)

Source: City of Heath — 2026 Water and Sewer Rates (PDF)

Water quality and backflow

Backflow questions: (740) 522-1677

Source: City of Heath — Utilities

Electric and natural gas

Still being confirmed

Status: Electric and natural gas are not City of Heath utilities on the Utilities page. We are confirming which providers serve which Heath addresses before listing them.

Source: City of Heath — Utilities

Water or sewer emergency?

If there is a danger to life or property, call 911. For a sewer back-up, the City's sewer back-up policy lists the Division of Utilities at (740) 522-1677. During business hours you can also call City Hall at (740) 522-1420.

Official resources

City of Heath Utilities page (opens in a new tab)

Sources

Reviewed November 8, 2026. Details can change — confirm with the office before you go.